What is your return policy?
At Ethereal, your satisfaction is important to us! We accept returns only if there was a mistake on our part. If this happens, you have 10 days to return the item, and we will cover the delivery expenses. Please make sure the item is in good condition with the original tag still attached.
Social Media
Connect with us on our social media platforms! We love interacting with our community and sharing the latest updates, promotions, and behind-the-scenes content. Reach out to us on:
* Instagram: @Etherealcloset.ae
* TikTok: @Etherealcloset.ae
Feel free to send us a message or comment on our posts your engagement means the world to us!
Phone Support
If you prefer to speak with someone directly, you can reach us by phone at +971 50 261 8231. Our phone support is available Monday to Friday from 9 AM to 5 PM (EST). Please note that phone support may be subject to wait times during peak hours, but we appreciate your patience
Email Support
For direct inquiries, feel free to reach out to us via email at support@etherealcloset-ae.com. Our dedicated customer service team is here to assist you from Monday to Friday, 9 AM to 5 PM (EST). We aim to respond to all emails within 24 hours, but please allow up to 48 hours during busy periods.